Responsibilities and Guarantees

Responsibility

We do not accept returns of merchandises, except carriage paid and after prior authorization of the company Collin Arredo.

Only material returned in its original packaging in good condition will be accepted in return.

Only the material that we have found defective can be replaced free of charge without any compensation for damage, costs or repairs.

Guarantees

The products of the COLLIN-ARREDO range are guaranteed against manufacturing defects and hidden defects for a period of two years , with the exception of saunas which are guaranteed for three years (see next section).

The guarantees given to our products can only be applied in the context of a pose, a context of place and use in accordance with the recommendations and laying rules.

Do not use abrasive, sandpaper, acetone, paint, paint or detergent remover.

Do not put in contact with a permanent source of heat (radiator, window, …).

Do not put in prolonged contact with water.

Guarantees of our Saunas

The saunas in the COLLIN-ARREDO range are guaranteed against manufacturing defects and hidden defects for a period of two years.

The guarantees given to our products can only be applied in the context of a pose, a context of place and use in accordance with the recommendations and laying rules.